Return & Cancellation Policy
Return & Cancellation Policy
Due to limited seat availability and planning requirements, Liyana Academy maintains the following policy regarding payments:
Token Fee
The token fee paid during pre-booking is non-refundable under any circumstance.
It ensures seat reservation and is deducted from the total fee upon full registration.
Course Fee Refund
If cancellation is requested at least 7 days before the course start date, a refund may be processed after deducting administrative charges.
Refunds are not applicable once the course begins or materials are shared.
Cancellation by Liyana Academy
In rare cases of cancellation from our side, a full refund (including the token) will be processed within 7-10 working days.
How to Request a Cancellation
All cancellation or refund requests must be sent via email to info@liyanaacademy.com, with details of the transaction and reason for cancellation.